Ask ALIX ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application ("App"), including any related services, features, and content.
Please read this policy carefully to understand our practices. By using our App, you agree to the collection and use of information in accordance with this Privacy Policy.
Section 01
Information We Collect
We may collect the following types of information:
a. Personal Information
- Name, email address, phone number
- Account credentials for authentication (if applicable)
- Payment and billing information
b. Financial Information
- Bank account information, balances, transactions, and other financial data (via secure API integrations)
- Income, liabilities, debts, and spending habits
- Investment or savings account data (if connected)
c. Usage Data
- Device information, operating system, and app version
- Interaction with the App, including pages visited and features used
- AI chat interactions and in-app training completion
d. Analytics and Preferences
- Dashboard settings, visualization preferences, and financial goals
- Cookies and similar technologies for analytics (if applicable)
Section 02
How We Use Your Information
We use the collected information to:
- Provide personalized financial dashboards and visualizations
- Offer guided training and AI-based financial guidance
- Improve the App's features, functionality, and user experience
- Communicate with you about updates, promotions, or important account information
- Ensure security, detect fraud, and comply with legal obligations
- Conduct research and analysis to enhance our services
Section 03
How We Share Your Information
We may share your information in the following situations:
- Service Providers: Third-party providers who support app functionality, analytics, payment processing, and AI services
- Legal Requirements: When required by law, regulation, or legal process
- Business Transfers: In connection with a merger, acquisition, or sale of assets
- Aggregated Data: We may share anonymized or aggregated data for research or analytics purposes
We do not sell your personal or financial information.
Section 04
Security of Your Information
We implement industry-standard security measures to protect your information, including encryption, secure API connections, and access controls. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Section 05
Your Privacy Rights
Depending on your location, you may have certain rights, including:
- Accessing, correcting, or deleting your personal information
- Restricting or objecting to certain data processing
- Withdrawing consent for data collection
- Opting out of marketing communications
To exercise your rights, contact us at [email protected].
Section 06
Data Retention
We retain your personal and financial information only as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements.
Section 07
Third-Party Integrations
Our App may integrate with third-party financial institutions and APIs to access your bank and account information. These integrations are governed by the third-party provider's privacy policies and terms of service.
Section 08
Children's Privacy
The App is not intended for children under 13 (or the applicable age in your jurisdiction). We do not knowingly collect personal information from children.
Section 09
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted within the App, and the "Effective Date" will be updated. Continued use of the App after changes indicates acceptance of the updated policy.
Section 10
Contact Us
If you have questions or concerns about this Privacy Policy, please reach out to us directly:
Mailing Address
30 N Gould St, Ste N
Sheridan, WY 82801